Privacy Policy

Arome City Privacy Policy

Effective Date: 7-7-2025

At Arome City (“we,” “our,” “us”), your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from www.aromecity.com (the “Site”).

1. Information We Collect

a. Personal Information You Provide

When you place an order, create an account, or contact us, we collect:

• Name

• Email address

• Shipping & billing address

• Phone number

• Payment information (processed securely via third-party providers such as PayPal or Shopify Payments)

b. Device & Usage Information

Automatically collected when you use the Site:

• IP address

• Browser type and version

• Time zone

• Referring/exit pages

• Cookies and pixel data

• Web pages or products viewed

• Site interaction data

• Geographic location (approximate)

c. Chat and Support Data

If you use our live chat or support tools, we may collect the details you submit, including any correspondence and geolocation data.

2. How We Use Your Information

We use your information to:

• Fulfill and manage orders

• Process payments

• Deliver products and services

• Communicate with you (e.g., confirmations, support)

• Prevent fraudulent transactions and monitor for risks

• Send promotional emails with your consent

• Improve and optimize our Site performance

3. Sharing Your Personal Information

We may share your data with trusted service providers, such as:

• Shipping and logistics partners

• Payment processors

• Marketing and advertising networks (e.g., Google, Meta/Facebook, TikTok)

• Analytics providers like Google Analytics

We may also disclose your information:

• To comply with legal obligations (e.g., subpoenas or law enforcement)

• To protect our rights and prevent misuse of the Site

4. Behavioral Advertising & Opt-Outs

We may use your personal data to deliver personalized ads. You can opt out using the following links:

• Facebook

• Google

• Twitter

• Amazon

• eBay

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect browsing data and improve user experience. You may opt out via your browser settings or cookie banners.

Common cookies include:

• _session_id – Tracks user session

• cart – Stores cart contents

• storefront_digest – Identifies logged-in users

• Others used by Shopify for analytics and personalization

6. Your Privacy Rights

a. California Residents (CCPA/CPRA)

You may:

• Request to know what personal data we collect

• Request deletion of your data

• Opt out of the sale or sharing of personal data
  Visit: www.aromecity.com/opt-out

b. European Residents (GDPR)

You have the right to:

• Access, correct, or delete your data

• Object to processing or request data portability
  To exercise these rights, please contact: info@aromecity.com

Note: We may transfer your data to servers located in the U.S. and Canada, which may not have the same data protection laws as your jurisdiction.

7. Data Retention

We retain order and customer data as long as necessary for legal, tax, and business purposes. You may request data deletion at any time.

8. Consent & Age Restrictions

By using our site, you consent to our collection and use of your information per this policy.

Minors: The Site is not intended for individuals under 18 years of age. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy as needed to reflect legal or operational changes. Changes take effect upon posting. If we make material changes, we will notify users via email or a notice on the Site.

10. Contact Us

For questions, data access, or complaints, please contact our Privacy Officer:
📧 Email: 
📬 Or use the Contact Us form at www.aromecity.com